Terms of Service

1. Acceptance of Terms

This Terms of Service Agreement ("Agreement") is a legal agreement between you ("Client," "you," or "your") and Northway Solutions LLC ("Company," "we," "us," or "our"), located at:

This Agreement governs all services provided by the Company.

2. Description of Services

Northway Solutions LLC provides residential property organization, layout optimization, and maintenance advisory services, including:

• Space planning and organization
• Property layout optimization
• Organization and maintenance guidance

Services may be delivered in person or remotely, depending on your selected service.

The Client acknowledges and agrees that:

• Services are advisory and organizational in nature
• We do not provide licensed contracting, plumbing, electrical, or structural services

3. Service Process

Our process is designed for clarity and client satisfaction:

1. Consultation & Assessment — We evaluate your space, either in person or remotely, and define goals.
2. Strategy & Proposal — A tailored plan with recommendations, timeline, and pricing is provided.
3. Implementation & Guidance — We either help set up systems in your property or guide you remotely through step-by-step instructions.
4. Review & Completion — Services are reviewed with you, and payment is due only after you approve completion.

By engaging our services, you agree to this process.

4. Estimates and Modifications

All proposals are based on initial assessments. We reserve the right to:

• Modify scope based on actual conditions
• Adjust pricing for additional work

No additional work will be performed without explicit client approval.

5. Payment Terms

Payment is due upon completion and client approval of the agreed services, for both on-site and remote work.

• Failure to pay constitutes a material breach of this Agreement
• Late payments may incur fees to the extent permitted by law

For remote services, approval confirmation (written or electronic) serves as acknowledgment that services are complete.

6. Access and Site Conditions

The Client agrees to:

• Provide safe, timely, and unobstructed access to the property (if on-site)
• Disclose any hazards, including mold, pests, or unsafe structures

We are not liable for delays, damages, or incomplete services caused by:

• Denied or restricted access
• Unsafe or undisclosed conditions

7. Client Responsibilities

The Client is responsible for:

• Securing valuables or fragile items
• Providing accurate information about the property
• Maintaining safe conditions for services

8. Limitation of Liability

Services are provided "AS IS" and "AS AVAILABLE".

We are not liable for:

• Pre-existing damage
• Hidden defects
• Structural or environmental issues

Maximum liability: The total amount paid for services.

9. Damage Claims

Damage claims must be reported within 48 hours of service completion. Failure to report within this timeframe constitutes a waiver of such claims.

10. Satisfaction and Completion

• Completion is based on the agreed scope of work
• Approval for payment signifies satisfaction
• Refusal to pay for completed services within scope is not permitted

11. Results Disclaimer

The Company does not guarantee long-term results. Client is responsible for maintaining organization systems, which depend on personal habits and consistent use.

12. Health and Safety Disclaimer

We are not responsible for exposure to hazardous materials, mold, pests, or undisclosed unsafe conditions.

13. Indemnification

The Client agrees to indemnify and hold harmless Northway Solutions LLC from claims, damages, or expenses arising from:

• Breach of this Agreement
• Unsafe conditions at the property
• Misuse of services or guidance

14. Modifications to Services

We reserve the right to:

• Modify or discontinue services at any time
• Update these Terms without prior notice

Continued use of services constitutes acceptance of changes.

15. Termination

We may refuse or terminate services if:

• Conditions are unsafe
• The Client engages in abusive or inappropriate conduct
• The Client fails to comply with these Terms

16. Governing Law

This Agreement is governed by the laws of the Commonwealth of Pennsylvania.

17. Contact Information